r/techsupport•
Danzcre8

Random restarts caused by fatal hardware error

Open | Hardware

Specs: OS: Windows 10 CPU: AMD FX-6300 GPU: Nvidia Geforce GTX 1050ti RAM: Ballistix Sport 16GB DDR3 (2x 8gb) Motherboard: Asus M5A78L-M/USB3 PSU: Corsair VS Series VS450

My PC has been shutting down and restarting randomly, and has been doing so since December. My power supply and Hard disk are brand new, after I was told that the PSU was the likely Culprit, but it restarting continued even after the PSU replacement, so I replaced the Hard disk too and factory reset the PC. It had been running fine for a few days but the restarts have started occurring again.

They seem to occur once every two days and the crash appears similarly to a crash due to a loss of power, but I don't believe that to be the case.

It was only today that I realised that there had been crash reports in the Event Viewer. Though I'm not sure which ones explain the root of the problem. There are three main reports that I believe to be key to fixing this;

Event Log: https://shrib.com/?v=nc#TN8EX46qbDyO3-M67klO

Kernal Power: https://shrib.com/?v=nc#4G3RLi_d7LcAH1mpbBKq

WHEA Logger: https://shrib.com/?v=nc#hB.3qCrTSS_7fxhZYVvl

Based on what I have been reading, I think the cause is the CPU overheating due to a cheap lacklustre CPU fan that I bought a while back (I know it was a stupid decision now, but at the time I didn't have the money to buy a higher quality fan), but, I would like a more educated opinion as to what I should do.

Posted Mar 12, 2018, 9:23 PM UTC

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