Anyone else having issues receiving vbuck?! PS4?

Attempted to purchase Vbuck for chomp jr pickaxe (been waiting a long time), on purchasing the vbuck received an error.

Payment was taken from my funds but no vbuck received, game has been restarted, been over two hours now and no response from epic support either...

Anyone else having issues? I'm getting worried on missing out on chomp jr, only 3 hours left now 😕😕😕