KS8000: TV coming apart and Samsung is replacing my screen
Here's an FYI for other KS8000 owners who are having issues with the display and frame coming apart. I bought my TV in March 2017 -- and noticed a few weeks ago that the black plastic behind the screen was coming detached. I could see the screen through the cracks.
I messaged Samsung about it last week and today I got a call from a Samsung technician saying they were on their way to my house to replace the entire screen.
Not sure what I expected, but I did not expect a screen replacement. Just FYI for those who are having similar issues with the KS8000 because I know there are many others out. Message Samsung. There were no questions about warranties, etc.
Posted Mar 12, 2018, 9:48 PM UTC
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