Tried to link my Epic Games acc and Xbox account to cross play multiple times to no avail... (PC)

So, I started off making an xbox account. It was under my outlook. It has a gamertag and profile. I then made an epic games account, under my gmail. I then tried to link my epic games and xbox account, but when I do through the website it gives me the message :"This Live account does not have an Xbox profile associated with it". I press log in to xbox live, It then redirects me to the xbox/microsoft home page, with my account already signed in. So I thought the problem was because I made the epic games account under my gmail and not my outlook.

So I proceed to make an outlook, and then try to link the accounts, but get the same error. It is extremely frustrating because I have been trying to fix it for so long with no avail and nobody else seems to have the same problem. Can someone help me with this?

Posted Mar 17, 2018, 12:32 AM UTC

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Is it possible that my xbox account is listed as a child account?

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