Pixel XL Won't Boot (Also can't boot into recovery)
Today, while at work, my Pixel XL randomly stopped working. It was just a black screen as if my battery had died randomly.
After doing some Googling, I found out how to boot into recovery mode. (Vol down + Power button).
When I boot into that screen, then select "Recovery Mode", the Google logo flashes for a split second, then it goes back to a blank screen.
I also tried the other option related to the Bootloader (can't remember what it's called right now and I also can't seem to get back to that screen by pressing Volume down + Power) and it just went back to the blank screen.
Any suggestions on what I can do to get the phone booting properly again? Google hasn't been any further help.
Posted Mar 30, 2018, 3:28 AM UTC
10
The phone isn't rooted right?
Try these instructions
Turn Off Your device. Now Press and Hold Volume Down button for 2-3 Seconds. Press Power Button and Release all the Buttons. This should get you into recovery.
Just be sure NEVER to wipe anything you're not sure about.
Phone is stock. Never been rooted.
The phone is always off now - can't get it to turn on.
I've done those steps to get to the screen where it gives me the option to enter Recovery Mode.
From there, once I select "Recover Mode", it just flashes a Google logo w/white background then the screen goes black and nothing happens.
That is a big problem. The first course of action should be to ask for a replacement if the phone is still under warranty.
Nevertheless, you could try these steps:
Press and hold the Power button until the Google logo appears on screen then release. (This could take a while so keep the power button pressed for about 60 seconds)
With Google logo still on screen, press and hold the Volume down button. Continue to hold the Volume down button until “Safe mode” appears in the lower-left of the unlock screen then release. This may take up to 30 seconds.
When I press and hold the power button, the screen stays blank but I will get a slight vibration every 20-30 seconds. The Google logo never appears though.
What happens when you plug it to a pc. Does at least the charging logo show up? Try the same method with usb attached.
Other than that, I don't think there is much that can be done here. I suggest you get the phone replaced.