Source
r/SmartThings•
G19Gen3

Apparently they’re back to jacking with Arlo non-stop

Originally, smart things was overwriting my arlo rules constantly. Eventually I was able to alter the smart things rule and everything was fine. For months. Now it’s overwriting it the moment I make a change and the cameras keep being switched to notifying for audio or movement but never record. Bear in mind, I’ve changed nothing on smart things. I tried to just set up some routines in smart things thinking I could push what I want to arlo, but it doesn’t seem to have the same capabilities. Which makes sense given that arlo’s software is native to the hardware. Either way, I can’t keep using it. So I’ve had to disconnect smart things from arlo.

Why don’t they allow you to connect to cameras but not actually change anything or do anything to them? Just read the data and leave it at that? I don’t want the cameras in the smart home monitor, and never added them. Why did it feel the need to create its own rule if I wasn’t using it for that?

Posted Apr 4, 2018, 3:32 PM UTC

1113
jgoldston_0•

How did the Arlo’s get added to SmartThings without you adding them? That seems odd... if not impossible.

This is why I kept the Arlo’s separate from ST. I bought ST just to do some simple integration with some smart devices and well prefer Arlo’s own app/technology to control those cameras. I suggest trying to unpair them from ST and have them run separate again.

3
G19Gen3OP•

Sorry, I added arlo to smart things, but not smart home monitor. As in ST can see the cameras, turn on the siren, etc. but had zero reason to change modes or anything on arlo. Yet it keeps overwriting the arlo modes with bullshit. Now I’ve removed it and I might need to buy a standalone siren.

1
jgoldston_0•

Ah, I see. Yeah ST can be frustrating...

1
clrprsntdngr•

You're not alone. Same issue here.

2
flimzo•

Try the ArloPilot smart app. I had the same problems but this took care of everything. It allows you to manage when and how Arlo and SHM work together. It’s also in active development so it gets regular updates

2
G19Gen3OP•

Interesting. I’ll look in to it.

2
gelfin•

I had the same thing happen yesterday. After having ST overwrite the rules multiple times, I finally created my own custom mode, and then ST managed to inject one of its rules into my mode, when the relevant camera already had a rule. That only happened once, but it seems like a bug.

I have a camera at my driveway thirty feet from a busy road. I simply cannot get a push notification every time that camera detects audio. The default behavior of the ST Arlo support is thus entirely useless for me, and as of yesterday the plugin started forcing that behavior on me about once an hour.

1
G19Gen3OP•

Yep. We have planes overhead all the time so audio notification is a problem. That, and I like recording until motion stops, rather than tons of 1 minute clips. That’s why I’ve decided to just sever the connection.

1
anekin007•

Same issue here. I end up leaving the arlo out of smartthings as it seems to be a constant issue between control and communication between the devices. Another device I end up separating is my ring door bell. I end up keeping the more simple stuff with ST like door sensors and lights. Would love to keep everything in one app but ST doesn't seem to well with some stuff.

1
G19Gen3OP•

I think I’ll just keep all my ecosystems separate. Then when I have a need I’ll buy devices to be used specifically by a single platform.

1
LaughsAtJokes•

Having the same problem - ST overwriting my Arlo rules. Used to happen only when I changed settings. Now it happens seemingly every hour. Kind of relieved that it's not just me. It was working so well over the last few months that I just bought two more Arlo Pro cameras. I'm hoping that it's just some ST disruption with all the back end changes they must be doing for the app switch. Going to have to disconnect for a week or two until this all blows over (I hope...)

1
davispw•

How’s Arlo otherwise? Worth it? I have SmartThings and have been researching the best camera options. Wishing for something that works with HomeKit too, though.

1
G19Gen3OP•

I really like Arlo.

1