I'm in my 4th month of hosting and have noticed a significant drop off in reviews from guests. Right now, 83% of my guests have left a review. I used to message a few a politely ask for a review and that worked sometimes.
Is this normal? Do a lot of people just not leave reviews?
Posted Apr 16, 2018, 1:46 AM UTC
57% for reviews on me.
Im at 90% + for leaving one for guests.
Why not 100?
I find that longer staying guests are more likely to leave reviews. 100% of my guests who have stayed 2+ nights over the past year left reviews. Only around 1/2 - 3/4 of my single night guests left anything.
I also had one young man and his girlfriend stay with me for a night. They were very visibly disappointed in the space but far too polite to say anything about it. They never left a review. I'm sure that plays into it as well, people who didn't like the place but don't leave a review because it's a personal preference issue. Kind of like how I may not like the chicken, but I won't send it back unless there is something actually wrong with it.
Our Review Rate is 74%.
I write reviews for guests 100% of the time.
I liked it better when the Review Rate somehow counted the reviews we wrote and our Review Rate was 100%
I am 100%. Does that mean 100% of my guests have reviewed me? That seems wrong but maybe they did.
We are at 71% overall reviews and message something like the following to every guest when they leave
Hi Guest! We hope you enjoyed your time in Destination! We hope that My House was a great fit and that it earned a 5 star review! Safe travels home for both of you. Come back soon!
I have 92% 5 star reviews
My review rate is about 98%. I usually write my review first and receiving the email saying “your host has reviewed you - make your review to see what they said!” usually entices them to leave their own review.