r/Slack•
diemendesign

Issue: Can login on Android App, can't using web interface in Chrome.

I figured my account had been disabled from not being used for more than 14 days, so I tried to recover my account but don't receive the password reset link at the email associated with my account, which I know is correct as another member let me know what my email is using another social network.

After waiting for hours with no email, I remembered I had installed and had used Slack on my Android Phone. I was able to log in and use Slack with what I thought was my credentials without issue.

So I my account is indeed disabled as I originally suspected, why am I able to login using the Android App, and in doing so, why does that not flag my account as now enabled due to activity?

Posted Jul 3, 2018, 9:00 AM UTC

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