Light strip not turning on
Having some issues with the light strip not turning on. It seems that the Hue bridge recognizes the light strip but when I tap on extended lights, nothing happens. I believe my wife is correct (pic attached). Seems like the lights work too if I press on the strip - I can see them glow but cannot control via app. Would appreciate any help. Thanks!
https://i.imgur.com/CWBTWer.jpg
Posted Jul 31, 2018, 10:01 PM UTC
19
I have a few questions:
Yes, I meant wire not wife lol.
I couldn't find any markings? Can you show me an example? This is what I see: https://i.imgur.com/1MIy4kU.jpg
This is my first time setting it up. Lights have not worked before.
For some reason I can't put extended color light 1 in a room. How would I do that? edit: nevermind, figured it out and was able to add "extended color light 1" to bedroom. Lights will still not turn on.
Allright, good that you found it where to put the lights in the rooms. I guess something is wrong with the wiring then. Look on the other side of the strip and see if you can find something like this: https://i.imgur.com/6mUXXEp.png
Edit: Also did you strip the wire tips so that they can make contact?
https://i.imgur.com/R7WrqZb.jpg- photo of markings
Okay, so is the side where it says "+12V" on the strip in the "V+" of the controller? And did you strip the wire tips before putting them in the controller?
Maybe you can show me a picture where I can see the markings and the wires at the same time, then I can tell you which wire to put in which hole on the controller.