Fire alarm kept going off during Straight White Men

I saw the play tonight and the fire alarm went off every ~5 minutes during the second half. It was incredibly distracting, not to mention anxiety-inducing. The play was paused the first time it went off, but the performers acted through the subsequent times.

Does anyone know of any way to receive a ticket reimbursement or replacement voucher? I purchased my ticket off Today Tix, but it seems like I would have to contact the box office with my issue? Has anyone ever dealt with something similar?