r/buildapc•
sembello

PC randomly shutting down/restarting

Troubleshooting

Bullets so it's easier to read for you guys

  • It happens completely at random - PC could be idle on desktop and it could happen
  • Started happening about a month ago
  • PC is a year old
  • There is no blue screen
  • Toggling off 'shut down on system error' (or whatever it is) didn't work
  • When it happens, sometimes the PC gets stuck on the motherboard logo
  • Went from happening a few times a week to at least twice daily
  • Cleaning out the dust (though there was very little..) from the PC caused it to stop happening for a day or so, maybe a coincidence
  • Temps are fine

Parts:

  • i7 7700K
  • MSI Z270 SLI Plus
  • Aorus GTX 1080 Ti
  • Corsair CX650
  • 16GB Corsair RAM (I actually forget the exact name/model sorry)
  • An old Seagate 1TB HDD and a 500GB Samsung SSD

My intuition is telling me it's the PSU, however I don't have another PSU to test. Other sites say it's possibly the motherboard. I don't want to commit to buying something if it doesn't solve the problem so any advice appreciated.

Btw if you're wondering why such a cheap PSU with a high end rig - it's because I was planning to reuse my old PSU from my older rig, but the cables weren't long enough, and I had no way to extend them, so I traded it against a new CX650.

Posted Aug 15, 2018, 2:28 PM UTC

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