DaPMOP•

For the record - if they fail to disclose the fees, they should be sued - but my understanding is that the customer in question is suing them because they feel that the fee structure is not fair.

Last time I checked, you can choose whether to do business with Zipcar or not - how is society served by having a judge decide what a company can charge a customer for a discretionary purchase?

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tenth8sphere•

"allegedly charging customers excessive or hidden fees".

Read your own submission FTW?

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DaPMOP•

If you'd actually comprehend my original comment, you would also notice that I have read my own submission, but that you for the general advice.

if they fail to disclose the fees, they should be sued

As mentioned above, I can see a lawsuit for hidden fees, but my question is...

how is society served by having a judge decide what a company can charge a customer for a discretionary purchase?

So, why should "excessive" fees for a discretionary purchase be regulated or decided in a court of law as long as they are clearly disclosed?

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