Roster more people!!

Throwaway just in case.

I just need to rant about the conditions my cafe is being subjected to due to poor rostering by management.

I work at a McCafe, and will be taking over as the coordinator soon. As soon as I do, I'm scheduling a meeting with the restaurant manager (who also does rostering) because we are currently so far behind an acceptable level.

While we do have time constraints to meet (all orders complete within 150 seconds each) and this isn't happening due to being understaffed, my biggest issue is that things aren't getting cleaned properly because crew don't have time to do it/some crew need a good kick up the arse and do their job better.

TWICE in the past three weeks I have found insect infestations that should be shutting us down. Someone spilled milk into an old, now unused ice storage area and didn't get around to cleaning it. By the time I found it (because it STANK), there was a horde of maggots living in it. Maggots. Only 10 inches from one of our serving benches (hidden underneath, so we couldn't see it). I was appalled.

And then yesterday I was completing a close, which I love because I get to clean everything, and I found out that crew had left the chocolate powder uncovered and there were insects of some sort having a bloody party in there. WHAT IF IT GOT SERVED TO SOMEONE OMG.

Half the time we only have one person in the cafe and because of time pressure, everyone is cutting corners and now shit like this is happening. I just want to scrub the whole place from top to bottom and I have said several times that we need more people, but management just don't care, and most of the crew feel they aren't paid enough to care.

Urgh! It's so gross!! I now come in and sanitise the hell out of everything, but who knows what's lurking 😫