I was just muted for asking when my ban would be over after a moderator told me yesterday that my ban would end today...

I've been banned and muted for the past 4 days. Yesterday I was finally unmuted and I asked a moderator when my ban would be over. That moderator told me my ban would end today. Today I am still banend and attempted to contact a moderator about my banned status. I was promptly muted again without any explanation. Wtf?