Sounds about right for Amazon. I've no idea why people are so positive about their CS. They're not your friend - if they've cause to screw you, they will. 

I guess the problem is you didn't order from Amazon, you ordered from their version of ebay. I'm wondering why your bank said they can't issue a chargeback, I'm probably wrong but I was under the impression you can ask your bank to chargeback anything you want not that they have to check about anyone being verified etc.

What kind of recourse do you have with sellers on Amazon e.g. leaving shitty feedback, paypal chargeback etc. like you would on ebay?

Call the bank up and say you want to chargeback a purchase. The fact it’s an Amazon “verified seller” is irrelevant, you can chargeback a payment to anyone. 



Fuck Amazon