RT-AC88U - Comcast / Xfinity - Your ISP's DHCP Does Not Function Properly
Hi All,
I wanted to post a solution I found out for this issue. I noticed during my troubleshooting that there were several posts on Reddit about this issue without a good solution posted.
- Turn off both devices - Modem/Router (I was using a NetGear Cable Modem)
- Turn on Modem - Connect directly via Ethernet bypassing router
- Release & Renew your IP once the Modem is up. Confirm everything is working. This likely means that everything is A-Okay from Comcast's perspective. If it works - don't bother calling Comcast Tech Support they won't help you with the AC88U.
- Turn on the AC88U - plug the ethernet back into the modem as expected. Connect over SSID or LAN (LAN Preferred).
- (Optional) Factory Reset the Modem by holding down the small red button for 5+ seconds until the power light blinks. Give it about 10 minutes to reset.
- Setup your AC88U as desired. (Auto IP, No Password for ISP, etc.)
- Advanced Settings > Disable IPv6 (Unclear if necessary, but most folks are happy with 192.168.1.0/24)
- Advanced Settings > WAN > DHCP query frequency > "Normal" (Also unclear if necessary, but...)
- Advanced Settings > WAN > Hit 'Mac Clone'
- My internet turned back on...pretty much instantly.
Hope this helps someone in the future.
Posted Dec 8, 2018, 8:37 AM UTC · edited
11
Is your modem set to bridge mode?