When you encounter the error where the card info for cardless ticket doesn’t work, do you still ‘check in’?

I don’t know how often everyone gets the error where the temporary credit card information provided by Sinemia doesn’t work no matter how many times you try it, but I still do sometimes, as recently as Friday.

In every instance, I’m still trying up to when I’m at the theater and the movie is about to start, and usually I just end up paying out of pocket.

But of course, if I’ve made it so far in the process to get the card info that doesn’t work, then I’ve already committed to a time and agreed to pay the surcharge + processing fee, and the app is pestering me to ‘check in.’ And I always do check in — even though Sinemia didn’t work and didn’t cover my ticket — because I’m afraid I’ll be in trouble for a missed check in. I’m just not confident that whatever system they have that detects a missed check in will be able to perceive the nuance that I didn’t check in because I couldn’t use the card info. I’m worried they’d charge me the price of a ticket, or worse, they’d say “you’ve neglected to check in X amount of times, so your account is terminated.”

I’m sure I could appeal if it was possible to talk to a human and say “see? Sinemia didn’t actually pay for a ticket on the dates in question, because of the occasional error with the cardless payment info”.... but since it seems almost impossible to talk to an actual human at Sinemia, I figure the safest thing is to just keep checking in even when the payment doesn’t work.

The only annoying thing (besides the uncertainty) is that even though I get the message saying “since you didn’t complete the transaction within two hours, your daily privilege has been restored” (or whatever it says exactly) I still can’t actually try using Sinemia again later in the day because it still says I’ve used my daily privilege... maybe just because I “checked in”?

I’ve tried messaging customer support about this in particular, but it’s a hard issue to describe succinctly, so I imagine that makes it even less likely that anyone will ever respond.

Does anyone have any relevant experience here? Tried not checking in when the payment is declined? Faced any repercussions? Heard anything definitive from Sinemia? Thanks for any info!