r/iPhoneX•
RupertHoward

Bottom speaker did not work after battery replacement.

I just wanted to give some helpful advice.

Today I went to the apple store to take advantage of the battery replacement sale for my iPhoneX. They replaced the battery no problem, however, later that day I was playing music and realized my bottom speaker no longer worked. So I immediately took the phone back and told an employee the issue. They said the iPhoneX battery is connected to the bottom speaker so when putting in the new battery and speaker in something must of gone wrong.

There was a long wait time at this point in the day to get my phone re-evaluated, so rather than do that they just gave me a brand new iPhoneX free of charge of course. So kudos to apple for that!

So my advice would be to anyone getting their iPhoneX battery replaced, check the speakers and make sure they both work immediately when they give it back to you. Again, when they replace the battery, they must also replace the bottom speaker as it is apparently attached to the battery.

Posted Dec 16, 2018, 11:12 PM UTC

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