Source
r/sennheiser•
2456

PSA on Sennheiser Momentum True Wireless

Not sure if anyone has discovered this yet, but I think I found the reason that people are having them die so often and easily. The button allows you to check the battery level of the charging case can be held down for 30 seconds at which point it shuts off. Once shut off it no longer chargers your little earbuds and they turn on to connect to your phone wasting away your battery. Once done the charging case cannot be turned back on till it is powered by a USb C cable.

I'm hoping this is a software fixable issue otherwise this is an oversight for an item that will be inside a pocket.

TLDR: Your battery check button shuts off the case and turns on your buds in your pocket.

Posted Mar 3, 2019, 3:21 AM UTC

158
z__alex•

I tried it out with mine and can confirm this behavior. It is even worse. My case was on green light before I tried that out, after plugging it in to wake it up again it was red flashing. After about 10 min charging the case shows a green light again.

1
silverdy357•

These headphones are just embarrassingly flawed for the price. I’m going to return mine as much as I want to love them.

1
fxgod•

what did you buy instead? looking for a good quality pair

1
silverdy357•

Well, they finally fixed the crackling with a firmware update. The battery trickle issue is still present and I don't think it's going anywhere, but I ended up keeping mine because they do sound incredible. Really bumpy roll-out for a company like Sennheiser though.

1
DangerousStruggle•

thanks for this - i'll be sure to never use that button (and haven't so far)

1
2456OP•

You can use the button, just don't hold it for more than a few seconds. I think the problem is that it's being pressed in people's pockets.

2
Arcendus•

Also this: https://www.reddit.com/r/sennheiser/comments/ae8phk/the_momentum_true_wireless_has_been_a_massive/

1
snowflaykkes•

Just tested it out. It actually only takes 8 seconds of continuous press to put the case in sleep mode.

I also found out the earbuds do turn off on their own (voice prompt and all) if they are unpaired after 15 minutes. Hoping they push that firmware update soon

1