Career Help
I work as a Product Owner/Business analyst on a Salesforce Implementation. My company bought a bunch of Salesforce licenses about a year ago to replace a home built CRM that is outdated and always crashing. There is another project going on that has missed deadlines for about a year and a half, and is now 2 years late. This late project is a huge blocker for us, because we need to integrate with it in order to send and receive key data points like spread, commission, hours, etc.
The problem is, our Salesforce V1 release has been scaled further and further back as this other project has taken longer and longer to get out the door, to the point that we are looking at only releasing core CRM in our V1 (Leads, Contacts, Accounts, Activities), which likely will not hit production until at LEAST November of 2019 (more likely later than that, as the other project has to go 100% according to plan for us to hit that date). I started this job back in May of 2018 and have seen NO software released since my start, with deadline after deadline missed by other teams. Our Salesforce team is sitting on a 90% finished product that is just waiting to be integrated with other systems and used, but instead is being scaled and pushed back.
I am hesitant to stay with the company because of their clearly messed up priorities, and have started searching around to see what options there are. Only problem with this, is that I have not yet been with the company for a full year, and I know that will probably not look very good on a resume. Additionally, I do not have my Salesforce Admin Certification.
I see obvious 10 year success with this company if I stay with them and have knowledge of the Salesforce system from the ground up, growing as a Product Owner/Product Manager, possibly to some sort of Director. However, I also am hesitant to surround myself with an IT department who is so disorganized and political when it comes to decision making and priorities.
I am curious what others think of the situation and how I should approach my career at this point. Am I better off staying and hoping things change? Should I start searching elsewhere? Will my only being here for less than a year hurt my chances in the eyes of a hiring manager?
TL;DR My company's priorities are all screwed up, Salesforce is on hold, and I am not sure If want to wait it out or explore my options. Looking for conversation/advice
Posted Mar 5, 2019, 7:53 PM UTC
I think every company has blockers at times, some more than others. If Salesforce is locked up in limbo for now and there's not much you can do on that end, I'd say focus on yourself and get certified. It looks good in any resume the fact that you didn't bail on a company when times got hard and instead you pushed even further to get certified.
Other things you can work on in the meantime are documentation of the solution for user adoption. I know some recruiters look at positions of a minimum 2 years for comparisons of experience.
I appreciate the response.
I think you are right in that I should take this time to get my certifications while the company will pay for it. That is something that has been on my mind but I just haven't explored what the steps are.
Yep, start trailheading my friend! I used Udemy as a resource as well.