Windows 10 PC cannot find my 5 Ghz connection in wifi options, only 2.4 Ghz

Open | Networking

I am connected to the 5 Ghz on my phone so I know there's nothing wrong on the router/internet side. The odd thing is I've been connected to the 5 G before and now for some reason it can't find it. It just doesn't show up under my wifi options despite knowing it exists and having connected to it before.

I've contacted microcenter tech support as I bought a pre built G428 there, and they told me to unplug my power cable, hold the power button for 30 seconds, and then release and try restarting.

This hasn't worked sadly. Not sure what to do 8(

Posted Mar 6, 2019, 3:02 AM UTC

17
aaa801•

WiFi channel might that your WiFi point is using might not be supported by the driver or chip on your PC.

1
AroundworkOP•

But the weird thing is I've definitely been connected before, so unless something changed it must have the capability to connect. I've been connected previously!

1
aaa801•

Most WiFi points will automatically choose the "best" channel for you, it may be that a neighbor setup on your previous channel and your router hopped to a less used one

1
AroundworkOP•

So how do I change my channel? I live in a 4 BR so it's kind of annoying changing the wi-fi cause then I have to get all my roommates to update their shit

1
WorkingSelf•

Try reinstalling the drivers for your network adapter. You can find which one you're using from the Device Manager.

1
jamvanderloeff•

What WiFi card are you using?

What country?

1
AroundworkOP•

USA.

Let me get back to you on the exact make/model of the LAN card -- here is the product page though: http://www.powerspec.com/systems/system_specs.phtml?selection=G428

1