MTW’s Firmware update available: 1.25.0
Posted Mar 6, 2019, 10:26 AM UTC
30103
I don't see an update on Android, is this just for iPhone at the moment?
9
Just iPhone. Didn't see it on my Android so I had to use an iPhone to get the update applied.
2
I’m on iPhone and I don’t an update :(
2
Delete the app and reinstall. It worked for someone else
1
I’m on iOS and app is updated but no firmware update for me :( Tried forgetting the Bluetooth connections, resetting my buds to factory, deleting and reinstalling the app, but to no avail.
2
i tried this. App itself updated, but firmware update not needed (it says). maybe being updated in batches?
1
What about the hissing/tingling noise on the left earbud? Could you guys let us know if thats fixed? It also appears on lower frequencies (songs like billie eilish - bury a friend)
6
This is what I was hoping they would also address. Sadly the left ear bud still struggles with that metallic “ting” with bass frequencies. Extremely noticeable at the start of Billie’s - bury a friend!!
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Yeah i remember i have read on reddit, that issue occurs due to left earbud using SBC codec connecting to right earbud, the guy screenshotted us sennheisers mail and they said thats fixable with the update.. maybe they released this first so that we could wait some more on other problems, we would go totally nuts if we all had to wait this till April.....
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You are 100% correct, it’s got to be SBC. I’ve been in contact with Sennheiser AU quite a bit with this issue - the team didn’t note it as an issue but advised to wait for this firmware...another email sent just now. Would be interested to see the screenshotted email - I received one admitting they use SBC, it very well could be my email that’s making the rounds...
2
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Yeah thats the mail i remember..
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Also i've noticed that when i set SBC on my device, right earbud also starts giving exactly same metallic noise.. so that surely has to do with bluetooth codec. (Firmware can fix it)
2
Overall improved but I still get some crackling very lightly.
1
did they fix the issue of the buds not turning off if the charging case is empty?, I remember someone said that Sennheiser said they would give us the option to manually turn off the buds, could someone confirm this with the new firmware?
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Here is the email I received RE SBC use in the left earbud
nope i can confirm that it hasn't been fixed yet unfortunately
5
Crackling is gone? So, I am so exited, but I will wait if it is really gone, not only on the paper :-D
5
Crackling is gone for mine
5
Thats great news!!
2
Just one question. Did you hear the crackling before 1.25 update? Jus to be sure, that we speak about the same issue. Thanks
2
I heard it (Time, Hans Zimmer, in the beginning) and it was horrible. I heard it on many tracks and I was about to send them back.
BUT: IT IS GONE NOW :)
Keeper.
3
I used to hear crackling at 40+ second mark before the update and not any more after. https://youtu.be/2ZrWHtvSog4
2
Was literally about to send them back, but this fixed it! No more crackles.
4
Overall big improvement, but I still hear light crackling in my left bud. I just noticed it during a random playlist shuffle at around 2:20 into “Lost In Japan - Remix” by Shawn Mendes, Zedd
2
Battery drain issue resolved ? Update doesn't say anything on that regard.
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Easiest way to check is to put your case in standby mode and check if they turn on when still in the case. It'll be the first thing I test once Android receives the update
4
Another way to test it without waiting =
While earbuds in the case (100 percent charged) , open the case get it close to your ear (in a very silent room) you should hear the digital buzzing/noise, thats what we all have with 1.22.0, it keeps the earbuds in low power mode continuously..
Wondering if thats fixed with 1.25.0
2
yeah the noise is still there, I'm on 1.25.0
6
Then sadly.. the battery drain still exists... keep using them outside the case, carry them in another small bag or so... It obviously shows they listed those 5-6 fixed issues (not the main issues we expected to be solved), so that we wont return and wait some more
5
No the drain issue is as it was. I do not see it very critical as I get ~3-4 days out of a single charge with my use profile ~4-6h playtime in that timeframe.
My case run out of power (LED red) today (on purpose as i want to see it) and the MTW connected immediately to my phone. Connecting the charger disabling them also instantly.
1
Still no update for android...
4
There's also a handful of us that can't update via iOS. Sennheiser, pls.
2
I even checked APK to see if any ver. 1.1.0 were uploaded but nothing.
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The app updated but it hasn’t triggered the firmware update. Wonder when that’s gonna happen.
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If you're on iOS, you may have to delete the app and re-download it. Worked for me. I updated mine from the app store and it didn't do anything.
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Tried deleting and reinstalling 2x and still nothing. Even more interesting is it keeps fluctuating between 1.17 and 1.23.
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Strange. Your buds are out of the case right? Try to reset both the app & earbuds to factory and try again.
1
Tried that and it’s still not triggering the update. Weird.
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for whomever updated, what are the things you've noticed that has definitely changed?
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App and firmware version numbers.
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Battery icon in the app. You now can choose the App language
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Updated using friend's iPhone, no crackling at all after update
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Android isnt out yet. What i did was grab a friends iphone and then update it from there because its out on IOS. If you're impatient like me you can do that! Install the app on ur friends phone and then after its updated u can delete the app on their phone and try to pair with ur phone again. On ur app it should read 1.25.0. It worked for me and for my other friend so it will work. The firmware is technically on the buds itself not the app which is why this will work. Plus, you can see which bud actually drains faster cuz ur android app will show both bud batteries rather than just the 1 battery icon the new update. Let me know if this worked guys!
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what does the "Optimised volume control behaviour..." mean exactly?
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Yes, in a separate comment, I’ve mentioned that I’ve forgot the Bluetooth connections, factory reset, and deleted and reinstalled the app. I’ve done it three times now to no avail.
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Android update availble now....1.25
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I have update the mtw on Android now
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May I know how I might trigger the firmware update? I do have the app installed
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Firmware update triggered in app once app is first updated
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App release notes: https://i.imgur.com/t0UVYdb.jpg
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Still waiting for the update to pop on the store for me in Aus
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New common battery icon on app home screen: https://i.imgur.com/xtfHdYP.jpg
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I believe this to hide the fact which bud is draining faster .
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The right drains faster because it houses the Bluetooth hardware, but it also has a larger capacity. That's why the percentages were messed up.
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[deleted]
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It asks for an update automatically after the app is updated from appstore.
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Is it me or is the overall volume less after the update?
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Does this enable the ability to connect to 2 devices at once? That is something I find really annoying with these earbuds.
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For a time I was able to transition seamlessly between 2 devices by simply initiating the connection from my device. That’s no longer possible and it has left me perplexed and wanting. Now, to switch between devices I must first disconnect from the first device before initiating the connection on my second device. It’s a monumental pain. For instance, if I’ve been using my iPad and now want to use my phone, I have to dig my iPad out of its case because I forgot to disconnect first. It is now faster to repair by holding both touch pads.
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That is my main problem as well. I was literally once on the toilet with my tablet but couldn't look Youtube because I forgot my phone to which the buds were still connected.
The headphones just automatically disconnecting when another paired up device tries to connect would already be enough to make this into a good headphone for multiple devices, even w/o multipoint BT.
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No, you can only connect to one device, I guess this has to do with the app. On iOS I see one connection with the buds if I play music and a second connection as soon I open the app and the app gets connected to the buds too
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It's not the app it's the firmware I believe. Bluetooth 5 allows multiple connections - and my Jabra buds handle that just fine. Sennheiser just haven't implemented it properly - yet, at least.
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Great! Lets hope i get it soon... I'm on android and have recived no update.
Still much to do software wise tho...
*EQ presets
*Gesture customization
*Ability to set how high music volume should be during transperasy mode
*Ability to turn the earbuds on and off via the app, if you dont have your case with you.
etc
Is the ability to pair or connect to multiple devices already a feature in this tw earbuds?
Unfortunately not yet. Disappointing since this was something confirmed to be on Sennheiser’s roadmap to be updated 8 months ago.
Ok thanks. I just got a Bang and Olufsen E8s last week. After my bose qc35 i dont think i can let go of bt5 and multi pairing as a feature anymore given how many devices i own
Well that’s the odd part — the Sennheiser’s are actually equipped with BT5.0, it appears that the functionality is being let down on a firmware level.
It’s also worth noting that we just got a fresh firmware update today and still no multi-device pairing.