r/OmniCharge•7 yr. ago

Omnicharge 20c won't charge past 20%

I bought the charger in January and it has 15 power cycles. It won't charge past 20% anymore. It was fine for the first few weeks.

I sent an email to support in February but never got a response.

Posted Apr 6, 2019, 2:57 PM UTC

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Omnicharge_Support•7 yr. ago

Sorry to hear that. It's strange that you have not received a reply. Could you let us know the address you contacted us at? Regarding your issue. Could you please attempt to calibrate your Omnicharge? This is a simple process, just use up the battery until it shuts itself off, followed by a full recharge. Please let us know if this doesn't resolve your issue.

Regards,

Omni Support

rdbellOP•7 yr. ago

I've tried draining the battery down to 0 a few times and still can't get it to charge above 20%

I re-sent another support email yesterday shortly before I made this post. I can PM you with my email address if it helps.

Geek_Charming•7 yr. ago

Hi, exact same problem on my end except mine was never fine. It would only charge up to 50%, and now it won't charge past 23%. I have also drained the battery completely and attempted to recharge from there. Same results. I also haven't recieved a reply back as well. 😐