Source
r/grubhubdrivers•
timadvancedtech

Delivered a Pizza Today . . .

I went to a Papa John's today to pick up 1 large pizza. . .

She looked slightly annoyed when I arrived, but was very nice during the interaction.

I asked the lady in there "don't you guys have delivery drivers?"

"Yes and I don't know why in the world they made a partnership with GrubHub."

I was pretty baffled, but the payout was good so I accepted it. I kinda' felt bad because their own driver could have taken that and probably would have cost the customer less to take it.

The customer tipped $4.12 on the order, then gave me another $5 in cash when I delivered it. I was happy.

Have you picked up at a pizza place that has its own drivers before? Did it feel awkward for you too?

Craziness.

Posted May 1, 2019, 6:57 PM UTC

230
efredrick16•

YES! And the delivery driver was in there giving me stink eye while I picked up the order.

5
timadvancedtechOP•

I did ask her if she thought it was decreasing deliveries for their driver and we had a conversation about them being unsure if GH is bringing in clientele that might not have otherwise ordered the pizza or if it actually takes from their own drivers.

It's possible that SOME are taking from the driver, but probably a lot of them didn't know what they wanted to eat until they got on the app and said "ooh, pizza!" and just decided to use GH 'cause they were already on the platform.

3
rvs4•

Yeah I get that from a lot of the Chinese food places I do deliveries for. Their guys are always looking at me like I'm taking their bread

1
roygbivA2•

Papa johns is falling apart. Franchise owners are desperate to cut labor and apps do just that.

4
willwest88p•

Papa johns will be out of business in the next quarter or so

3
roygbivA2•

They are trading over $50/share and actually up quite a bit since “John” went all racist-y on us

1
ilikdgsntyrstho•

Their pizza was good through the early 2000's. It has completely gone to shit. And it's nearly as expensive as a mom and pop place.

1
AndrewAwakened•

It’s probably a marketing decision.

Ppl are browsing through the DD app looking for food to eat, see that Papa Johns is on there, and end up ordering a pizza.

Sure PJ’s doesn’t make as much on it as normal since they have to split the earnings with DoorDash, but that’s a sale they probably wouldn’t had gotten otherwise, so why not? And since it’s more expensive for the customer to use DD to order it, next time they see Papa John’s on there and decide to get pizza they might just close the app and order from PJ’s directly. Win-win-win.

Edit: oops - forgot I was in the GH sub! Just replace DD with GH when reading above.

3
timadvancedtechOP•

Yeah, I think your assessment is spot-on. But still, it's very weird and makes me think that GH (and probably DD) will eventually take all deliveries for them all, removing the need for those companies to hire drivers in the first place.

Honestly, it would probably do those drivers a service given that they're currently being screwed by the pizza place they work for. They make far less money than I do but have to wash dishes, clean, scrub, etc. $8/hr for that just ain't worth it.

2
Joey566578•

Maybe the customer was out of their delivery area?

2
timadvancedtechOP•

I know for a fact that they were far within the delivery area.

1
NeverDoubtTheWorm10•

In general it's because GrubHub has a much further radius of delivery than the restaurant. Your person may have been in the delivery radius for the restaurant, but people also tend to stick to the apps out of habit.

Not to mention pizza places usually wait for multiple orders to deliver together. They don't deliver one single order as soon as they get it typically. So you're waiting behind four other people to get your food.

1
Takashi_94•

Great points!

2
timadvancedtechOP•

I've worked at 3 different pizza places and not one of them "waited" for doubles or triples. A double/triple was a rarity with pizza delivery.

1
NeverDoubtTheWorm10•

I've also worked in them and pick up from them regularly where I see and hear what they do.

1
Jaffos•

Yea a few here including papa John's. I asked and was told it's usually a order outside there area.

2
callmeamys•

I deliver from pizza places all the time. The big regional chain that everyone loves in my market has a two hour delivery and it’s usually cold and a hot mess by the time it arrives. They’d rather pay us $12-15 extra to get the order in around 30 mins rather than 120.

2
basswalker93•

Yeah. Mom worked Papa Johns for years, and she says they fucking hate us. Why there are still stores opting in to use us for delivery is beyond me. There's an option for a restaurant to use its own drivers when they sign up.

1
NeverDoubtTheWorm10•

Delivery apps have a larger delivery radius than the restaurant. Not to mention pizza places usually wait for multiple orders to deliver together. They don't deliver one single order as soon as they get it typically. So you're waiting behind four other people to get your food.

1
ultimatefighting•

Papa Johns makes you keep a shit ton of drivers on the clock at all times.

Theyre stupid.

1
[deleted]•

[deleted]

1
Spybee007•

The delivery driver is in the back getting stoned

1
Takashi_94•

Worked at Papa Johns. Can confirm.

2
andaas•

I've received several Pizza Hut and Papa John's orders over the past couple of years. I usually laugh with the restaurant staff about the fact that the customer paid a 15% premium on the order, didn't have access to any restaurant discounts, and was paying more for the delivery than they would had they ordered directly.

They get a laugh out of it, also, and we all go about our day.

1
mr_green•

I wish this would happen to me, but all the PJ's here are franchise. I think the deal is for corporate, franchises had the option, mine declined.

It would be super funny because I work for PJ. I only do it a day a week now, to catch up with my cool coworkers and just have a change of pace in general. But I would give them so much crap if I got one from there with DD or GH lol.

1
Zulandio•

Probably because they will get their order faster from us during peak times.

1
[deleted]•

Same here, walked into papa John's as the delivery driver was walking out. The shift manager asked where I was delivering to and it was within their delivery boundaries, she was upset over it. I didn't understand it either

1
ifergotmypassword•

Picked up stacked UE orders at a pizza place that I know has their own drivers and are listed on both UE and GH. They asked if I would be interested in driving for them too. Weird world out there.

1
ZeKeTiZyPe•

I could be wrong, but I think people do this so it’s still under “carry out”, on DoorDash at least I can Order the carryout special that’s pretty cheap. So technically it’s not a delivery but think that’s why for those orders they have Grubhub or DoorDash

0
ultimatefighting•

I wonder if the difference in price is worth it.

1
timadvancedtechOP•

AHHH - that makes a ton of sense, actually. I know Domino's had the best deals on the carry-out pizzas so this would make a lot of sense.

1