By the staff next to their name in the post, yes real support controls reddit

How do we know this questionnaire is from binance?

I usually just make baseless and disparaging comments in the binance sub until someone rings in.

Hi there, we kindly invite you to participate in our survey via the following link as we want to hear more from you regarding your thoughts and suggestions to improve our services. Thank you.

[https://docs.google.com/forms/d/e/1FAIpQLSetzeoiJRwo4-Fa23c0A2WcG7i66E6l\_Yc70BFmJn5uJBGxtQ/viewform?usp=sf\_link](https://docs.google.com/forms/d/e/1FAIpQLSetzeoiJRwo4-Fa23c0A2WcG7i66E6l_Yc70BFmJn5uJBGxtQ/viewform?usp=sf_link)

How do you contact Binance Customer Support Team usually?