I purchased a pair of Adidas Ultra Boost 19 and after about two weeks of wear, the soles are separating from the shoe. What can I do? (Pictures in the post)
I purchased the shoes at a Foot Locker at a mall that I live nearby and haven't worn them that much. I don't really do vigorous activity in them besides occasionally playing basketball (4-5 times afaik with these shoes). Spending over $180 on a pair of shoes only for them to have them in this condition is really frustrating. Does anyone know if it is possible to get a replacement by contacting Adidas? I tried checking out their website but could not find an email to contact nor was their live chat service working. Would calling them and talking to a customer service person get the same outcomes?
Pictures:
The soles of both shoes are separating. The right side of the left shoe and the right side of the right shoe sole is tearing off. If my chances of getting a new pair are unlikely, would my best bet be to just glue the soles back on or get them professionally fixed?
Posted Jun 4, 2019, 3:03 PM UTC