Kudos to WidmoVR! And PSA for Rift-S & Quest owners
I bought a pair of WidmoVR lenses for my Rift-S. And without thinking too much I thought I could figure out how to install them on my own. I had some VRLensLab lenses on my Vive, and putting them on wasn't rocket science.
But... they wouldn't fit.
I had also ordered lenses for my Quest (but didn't receive Quest yet), so I figured they must have made a mistake and send me 2 Quest lenses or something like that. I was really disappointed, every day without lenses on my Rift-S is a day I'm afraid to use it ^(_^)
So I contacted support, frankly bummed about having to wait another week to get a replacement.
... THEY ANSWERED IN UNDER 10 MINUTES!! (and it was a fault on my part) I couldn't believe how reactive they were, they even sent me a picture to explain how to properly install the lenses.
Now my Rift-S is fully protected, and I love the small cap that comes with the lenses.
With such great support, I felt they deserved I talk about my experience. I'm in no way paid to write this, just a happy customer :)
And for the PSA: The problem was I didn't remove the existing plastic ring around the lenses before trying to install the WidmoVR ones. Once that was removed, they fit perfectly :D
(see their tutorial for the Quest, it's the same procedure)
Posted Jun 4, 2019, 3:07 PM UTC · edited