Exchanges are making crypto dumber!

I'm switching to a new exchange. Sick and tired of Kraken's customer service. I was stuck last week with my withdrawals there and they took 5 days to reply me back, 5 sleepless nighta like a Vog. A friend told me Stex and Poloniex are the better options.

Don't wanna face the agony again. Do share your sweet and bitter experiences :(