Getting a pattern from a marker for production

So I sourced a pattern grading and marking service out of state to grade a pattern for small - large. On top of that service i was offered markings to have, to save on fabric when cutting. In the mail all I received were the 3 markers and not an additional 3 pattern sets. I paid for 3 gradings and 3 markings so I was under that impression of pattern sets but I figured I could trace the markings for my own patterns as they would be sized accordingly. I would like to know if this is the standard process for this type of service and any tips as this is my first time ever doing this. Thank you.