Really disappointed. Got a fairly high end NZXT build delivered yesterday, won't even power on. The psu power is on, plugged in led comes on, but power button doesn't work. I am not sure of the problem but I purchased it because I don't have building know how. I've never had a brand new bought pc not turn on, especially not one of this price point. Any ideas guys?
Posted Jul 13, 2019, 4:44 PM UTC
is the power button lighting up white?
No.
looks like a cable came loose during shipping, u need to connect the front power connectors to ur motherboard
https://www.youtube.com/watch?v=b6q4h-lNHrU
should take a few seconds
Thank you will report back.
Other than contacting NZXT support, the easiest thing may be to post a picture with the side-panel off and the spec list including motherboard model so the people on here may be able to point you in the right direction.
It may be something as simple at a connector came loose in transit or you may be able to get an error code from an LED light sequence on the motherboard that my then be looked up on the manufacturer's website.
There's usually a manual power button on motherboards, will be red usually and sometimes says something on it. Take your side panel off and press the button. Then you'll know whether it's just the connection to the case or something else.
Edit: without specs or pictures or anyrhing I can't help further.
I opened I up and didn't see a red switch, but I'm not at it now so I'll check it out when I'm home tonight.