Galaxy Store will open on Galaxy Watch but not phone

Wearable App

This is a recent problem. Lately, when I try to open Galaxy Store through the Galaxy Wear app on my Pixel 3, it will go blank or briefly show a "Loading" screen before disappearing. Trying to view or purchase watch faces through Galaxy Wear> Discover creates the same problem. However, I can access, search and purchase faces and apps through the Galaxy Store via my watch. I tried uninstalling and reinstalling and resetting the watch, but to no avail. Any help is appreciated, thanks!

Posted Jul 26, 2019, 4:20 PM UTC

69
UniqueUsername_10•

Oh good, glad I'm not the only one. I just got the watch yesterday and haven't been able to get to the galaxy store on my oneplus 6.

3
Dylan_Smith018:Active2CloudSilver:Active2 Cloud Silver•

Same here on my one plus 6t, but I kept trying to do it and if u force close the app over and over again it works like once ever 5 times

1
iTokki•

I've been having problems loading the store too. Seems like it's a problem for a lot of people right now. Probably either a server problem or a problem with the latest update. Hopefully they'll fix it soon.

2
Meeb_thefriendlylamb:ActiveBlack:Active Black•

I cant load it on my watch buy it works ok on my phone. (On mobile XD)

2
Arden144•

Store must be down right now on non Samsung phones

2
gregfriend28•

Anyone know where to report this?

2
flame6•

Same issue. Cannont reach the store on my phone.

2
reyes54•

Just bought this watch 2 hours ago and the same happens to me but it will sometimes say 'error try again'. Downloading apps thought the watch works. I'm using a OnePlus 7 pro.

2
scoobdude22:46mmSilver: 46mm Silver•

I am still having this issue but was able to temporarily fix it by coating cash on every single wear and Samsung plug in. This was yesterday though. Also on a pixel 3

2