It was a horrible night.
My husband and I were out dashing tonight. The app glitched and sent us an order for another town but assigned a restaurant and a delivery address in our town. We went to the address and knocked on the door. The guy at the door pulled a loaded gun on my husband because he did not know anything about this order. We contacted the customer where we found out he was 40 minutes away. This was after an order who started texting me and harassing me with rude messages before I even had a chance to leave the restaurant. I’m new to this whole thing and now I’m terrified.
Posted Aug 4, 2019, 8:03 AM UTC
1042
That's rough. I had a guy come out with a shotgun pointed at me once a few months ago. He didn't know his roommate had ordered food and wanted to know what the hell I was doing standing in his driveway. (I'm a 5' tall woman with a giant red Grubhub bag in one hand and a large soda from Taco Bell in the other. I'm obviously here to rob you, dumbass. 🙄)
I can only assure you that that's a super rare thing. Most nights will be pretty uneventful (other than the app being a dick). I hope you're not deterred from going out and trying it again. There are a lot of idiots on this sub (and as customers), but there are also many kind and helpful people. It'll get better, and easier.
Thank you. I’m also a tiny woman so I send my husband to the door. The guy before him was berating me 10 minutes after we got to the restaurant when he lives 15 minutes across town. Then the very next order was the app fuck up and the gun thing and it’s ridiculous to act that way. The app assigned the wrong address. I feel absolutely terrible for putting my husband in that position by sending him to the door. We thought it was legit though. The porch light was on and everything.
The app doesn't just "assign the wrong address", its the customer who screws that part up.
Yes. They did assign the wrong address. It was a glitch. I already know the situation and I’m talking with dd about it. Something screwed up.
The customer chooses the address, not Doordash. Customers make such mistakes every day. The customer will blame DoorDash, but it's always the customer's fault in a situation like that.
That sounds scary tho, never had that happen in thousands of deliveries. Hope it never happens to you again.
The customer puts in their address not DoorDash. Customers also put in different addresses because some restaurants aren’t available in their area. It doesn’t just happen as a glitch even if support told you that.
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jesus christ some people are so stupid. I get owning guns for protection but that should be illegal to point it at someone like that. because if I have a gun and some idiot who could be drunk or high as a kite is point it his at me, i'm gonna have to escalate the situation.
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As opposed to your life just being at the mercy of a crazy person..
App being a dick 👌😂😂