But I'm speaking your language...

Short

(Everything I said was in Japanese; everything "Tanaka-kun" [generic Japanese name] said was in his best English.)

I was at a used goods store to buy a Nintendo Switch and the person at the counter took one look at me (I'm whiter than rice on a paper plate in a snowstorm) and said, "Get Tanaka-kun, he speaks English."

I said, "I want that one," pointing at one that had all the bits and no scratches.

He said, "Okay," got all the bits, and said, "This way, please," gesturing to the duty-free counter.

I told him that I can't do duty-free because I live in Japan, but he gestured harder, so I just follow him.

We get to the duty-free counter and he tells the clerk there to ring up my stuff. Clerk 2 asks for my passport, and I tell him I can't do duty-free because I live in Japan. Clerk 2 very politely asks why Tanaka-kun brought me to him when I live in Japan and said so very clearly in Japanese. Tanaka-kun apologized and went to find something else to do.

I asked Clerk 2 if he could understand my Japanese, and he said, "Yeah, no problem."

I shurgged, paid, and left.

I understand that Tanaka-kun might not have expected to be put on the spot like that, but that shouldn't turn off the part of his brain that understands his mother tongue...

Posted Aug 25, 2019, 3:00 AM UTC

4313
Slytherinrabbit•

I used to live in Japan, I speak Japanese, not perfectly but good enough for day to day situations no problem. It was surprising how many Japanese people seemed to get so confused at hearing me speak Japanese they forgot to listen to the words coming out of my mouth.

Best one was when I took a domestic flight (Kansai to Nagasaki from memory) and tried to use the self check in services. Now my reading ability is much better than my spoken ability, I was fine checking in until I had to scan my passport, which the machine didn't recognize, a box on the screen told me I needed to check in at the desk.

I assume it's because my passport is not a Japanese passport (and this was a budget airline that largely does domestic with some short haul flights). So I went to the desk and told the lady working there that the machine wouldn't scan my passport. She decides "the machine says I need to check in at the desk because it doesn't recognize my passport" means "I don't know how to use the machines because there is no English language option" and decides to go through the entire check in process using my printed out boarding info sheet, I know this information already (things she needs to look up like my name) so I am faster than her and press all the correct buttons and she starts to realize I can read the questions. Then I scan my passport and it doesn't work. At which point she says "oh it's because you have a foreign passport I need to check you in manually at the desk" which is exactly what I said 20 minutes earlier.

I love Japan, and most Japanese people I met were very helpful but a significant minority seem to loose their ability to understand their native tongue when spoken by a foreigner. It's strange.

23
pull_a_sickie•

If you have a surgical mask on as is the fashion there, hiding your mouth and lip movements, does that make a difference or can’t they see beyond skin colour white = English.

3
Nenilein•

Question, was the store this happened in a Book Off?

2
ruffasOP•

It was indeed a Book Off.

3
Nenilein•

Then that Tanaka-kun must’ve been incredibly incompetent... They’re only supposed to offer duty free when the customer explicitly asks for it. In the Akiba branch, they even have a sign saying so.

I’d be interested to see if that guy still works there, given how easily bad customer service can get you fired in Japan...

3
kansaisean•

Wait, does Book Off sell used electronics?

1
Nenilein•

The big ones in Kanto and Kansai definitely do. I almost bought a switch there before.

1
kansaisean•

Huh, I never noticed before (mostly cause I only look for books/dvds). I should check them out again. Thanks!

2
oishishou•
1
Slytherinrabbit•

I had something very similar happen to me but no where near this extreme, I did a year at a Japanese university studying the language, the university also offered a cultural course for which no Japanese ability was needed. I speak passable Japanese but I became close friends with an Australian on the cultural course who spoke no Japanese at all, so when we went out together she'd get the English menu and I'd want the Japanese one (because I wanted to practice reading the language) and I would end up ordering for both of us. No problem, except we ended up having to explain this to everyone because she was Australian Chinese and I'm white, so everyone assumed she was Japanese and I had to keep saying "no she doesn't understand Japanese, she's Australian".

Except the other thing in people's heads seemed to be that all Australians are white (my experience of Japan was that most of the Australians around were indeed white so that may explain some of it). I kept getting asked about America as well and was met with great confusion that the answer to most of these questions was "I don't know I've never been to America" (I'm British).

9
oishishou•

That's bizarrely hilarious, honestly. It must have been so strange the first time. I'd imagine it'd be a bit irritating after a while, though.

I'm studying it in college in the US. I'm sure I'll end up experiencing something similar when I make my way there in a few years.

3
Slytherinrabbit•

If you get to pick where you go I strongly reccommend trying somewhere not so famous (like Tokyo, Osaka or Kyoto. If you go somewhere with less tourists you'll get to experience more authentic Japanese life (and fewer people spoke English). You'll get more of the experiences I have already mentioned but you'll also learn more.

4
oishishou•

I'm actually planning to sail there, so I'm going to be getting a less seen perspective of modern Japan. While I'd like to explore the popular places, too, I really would like to check out the Japanese countryside and visit smaller towns and villages. The old roads would be interesting, like the "Five Highways" (五街道), for example.

1