Can't start Iceborne on PS4

Question

So I first played the trial version of Monster Hunter. Liked in and bought a disc version. I then bought the Iceborne expansion digitally. But I haven't been able to play it. It's like my version does not recognize that I have the add on. In fact none of my addons show up on the store. Turns out all of the things I have been purchasing have been applied to the trial version. If I download it again I can see all the add-ons connected with the trail version. Which would be fine but I can't play the trial version.

Anyone else encounter this and know how to fix it?

Posted Sep 10, 2019, 1:21 AM UTC

17
asweiwu•

What add-ons did you purchase? Try the fix licence function in your PS4 account settings. Hope this helps

1
ekianderOP•

Just the Iceborne DLC. Yep, tried restoring licences but all the free add ons are also associated with trial version too. So like 14 things in total. the only things I bought was the DLC though.

1
asweiwu•

What are those free add one you mentioned? Sticker? Hairstyles? Go to the store and repurchase since they are free?

1
ekianderOP•

Nope can’t do that. I can only “Download” them. Anyways the free stuff is meaningless, the big thing is I can’t play the DLC because my disc version thinks I don’t have the license with no way for me to associate with my disc version. Even if I go into the game with my disc version and go to the store I get an error on my ps4 saying it can’t load store items.

I’ve seen a few posts about other people not being able to load dlc. I wonder if they are having the same problem.

1
asweiwu•

Is my understanding correct that you can download the iceborne expansion, but the game starts in the fair version? For the free items, just in case, did you try talking to the housekeeper and see if you can claim the items?

1
ekianderOP•

Bah, turns out the Disc Amazon sent me is from the EU region and is incompatible with the US PS4 store.

1