Google Photos plays videos in lowest resolution
When shields are up Google Photos plays videos in lowest resolution unless the user manually selects the higher quality version. It starts as "Auto 1080HD" when shields are up but never improves as the video plays.
Posted Sep 16, 2019, 4:31 PM UTC
66
u/yeahisad,
Does the video quality always say
Auto 1080pas well, or does the quality label drop along with the quality itself? On my end (testing using macOS, Brave 0.68.138 stable), videos play and adjust quality as intended with Shields up. Can you tell me what your Shields settings are configured to forphotos.google.com?It's changing now but not to the highest bitrate. Maybe it's because my videos are short. If I turn off shields it jumps to Auto 2160k immediately when I start playing.
Cross site trackers blocked
Cross site cookies blocked
Cross site device recognition blocked
Connections upgraded to https
u/yeahisaid,
Its very likely the
Device Recognitionsetting -- try allowing it and seeing if that causes video content to use the highest possible quality.I allowed all device recognition attempts. I'm seeing the same behavior.
If I reload the page with shields down it always starts at 2160p 4K. Shields up it's at 1080p.
Hmm, that's certainly very strange. I know we had some previous issues like this with Amazon Prime video and BBC media. Digging into this further -- thank you for your patience.
Do you have a public video you could link so I could test?