Launcher cannot update the game
Launcher 1.2.0 and it says it can't update the game, see the logs..
where do I find these logs?
Posted Sep 18, 2019, 9:18 PM UTC
Launcher 1.2.0 and it says it can't update the game, see the logs..
where do I find these logs?
Posted Sep 18, 2019, 9:18 PM UTC
I had this problem a few days ago. It seems it's something to do with virus software conflicting with the new launcher version. I tried disabling all my virus software, but I could never get it to work. I ended up having to download on my laptop and transfer the whole game file over via an external. I just verified files and it started working again.
I checked everywhere for a fix for this and they all led me to more or less the same conclusion, virus software. Unfortunately I never found a legit fix, so if anyone does figure this out I would like to know.
%appdata%/rsilauncher
https://support.robertsspaceindustries.com/hc/en-us/sections/360000502273-Launcher-Troubleshooting
https://support.robertsspaceindustries.com/hc/en-us/articles/360000065688-Send-In-Game-Files-for-RSI-Support