First launch just shows "Unknown Error"

​

https://preview.redd.it/1vev0lra14o31.png?width=1920&format=png&auto=webp&s=ad9b987e865b1216ff1d9e8f1a5606402d3018cb

Desktop is 3840 x 1600 @ 60 Hz
Initialize engine version: 2018.4.9f1 (ca372476eaba)
GfxDevice: creating device client; threaded=1
Renderer: AMD Radeon VII (VEGA20, DRM 3.32.0, 5.2.13-200.fc30.x86_64, LLVM 8.0.0)
Vendor:   X.Org
Version:  4.5 (Core Profile) Mesa 19.1.6
GLES:     0
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ance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object G
L_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_textu
re_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_meminfo GL_ATI_texture_float 
GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_shader_image_load_formatted GL_EXT_shader_integer_mix GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangle
s GL_IBM_multimode_draw_arrays GL_KHR_blend_equation_advanced GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_sliced_3d GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_NVX_gpu_memory_info GL_NV_conditional_render GL_NV_depth_clamp GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_NV_vdpau_interop GL_OES_EGL_image GL_S3_s3tc
OPENGL LOG: Creating OpenGL 4.5 graphics device ; Context level  <OpenGL 4.5> ; Context handle 48192608
Begin MonoManager ReloadAssembly
- Completed reload, in  0.049 seconds
Default vsync count 0
requesting resize 1920 x 1080
resizing window to 1920 x 1080
Desktop is 3840 x 1600 @ 60 Hz
WARNING: Shader Unsupported: 'Hidden/PostProcessing/Uber' - Pass '' has no vertex shader
UnloadTime: 0.375000 ms
Fallback handler could not load library /home/tingping/.local/share/Steam/steamapps/common/Kind Words/Kind Words_Data/Mono/libsteam_api64
Fallback handler could not load library /home/tingping/.local/share/Steam/steamapps/common/Kind Words/Kind Words_Data/Mono/libsteam_api64.so
Fallback handler could not load library /home/tingping/.local/share/Steam/steamapps/common/Kind Words/Kind Words_Data/Mono/steam_api64
Does not have cloud save kindwords.json
 
(Filename: ./Runtime/Export/Debug.bindings.h Line: 45)

Curl error 77: Error reading ca cert file from /etc/ssl/certs/ca-certificates.crt
Fallback handler could not load library /home/tingping/.local/share/Steam/steamapps/common/Kind Words/Kind Words_Data/Mono/libsteam_api64
Fallback handler could not load library /home/tingping/.local/share/Steam/steamapps/common/Kind Words/Kind Words_Data/Mono/libsteam_api64.so
Fallback handler could not load library /home/tingping/.local/share/Steam/steamapps/common/Kind Words/Kind Words_Data/Mono/steam_api64
Setting up 24 worker threads for Enlighten.
  Thread -> id: 7f8dd1be1700 -> priority: 1 
  Thread -> id: 7f8dd13e0700 -> priority: 1 
  Thread -> id: 7f8dd0bdf700 -> priority: 1 
  Thread -> id: 7f8dba35a700 -> priority: 1 
  Thread -> id: 7f8db9b59700 -> priority: 1 
  Thread -> id: 7f8db9358700 -> priority: 1 
  Thread -> id: 7f8db8b57700 -> priority: 1 
  Thread -> id: 7f8d9bfff700 -> priority: 1 
  Thread -> id: 7f8d9b7fe700 -> priority: 1 
  Thread -> id: 7f8d9affd700 -> priority: 1 
  Thread -> id: 7f8d9a7fc700 -> priority: 1 
  Thread -> id: 7f8d99ffb700 -> priority: 1 
  Thread -> id: 7f8d997fa700 -> priority: 1 
  Thread -> id: 7f8d98ff9700 -> priority: 1 
  Thread -> id: 7f8d7bfff700 -> priority: 1 
  Thread -> id: 7f8d7b7fe700 -> priority: 1 
  Thread -> id: 7f8d7affd700 -> priority: 1 
  Thread -> id: 7f8d7a7fc700 -> priority: 1 
  Thread -> id: 7f8d79ffb700 -> priority: 1 
  Thread -> id: 7f8d797fa700 -> priority: 1 
  Thread -> id: 7f8d78ff9700 -> priority: 1 
  Thread -> id: 7f8d5bfff700 -> priority: 1 
  Thread -> id: 7f8d5b7fe700 -> priority: 1 
  Thread -> id: 7f8d5affd700 -> priority: 1 
Curl error 77: Error reading ca cert file from /etc/ssl/certs/ca-certificates.crt
Unknown Error

Posted Sep 22, 2019, 8:57 AM UTC

410
TingPingOP•

This hack does solve the problem:

sudo ln -s /etc/ssl/certs/ca-bundle.crt /etc/ssl/certs/ca-certificates.crt

But the bundled curl should probably try better to find the correct path.

2
fearlessliter•

That's odd. I'm on Ubuntu myself, and I didn't get this error. Maybe they patched?

1
TingPingOP•

Ubuntu happens to use the path it expects.

1
fearlessliter•

Hot damn.

1
zibasDeveloper•

Thanks for finding a work around, TingPing. I believe this is a shortcoming built in to the Unity game engine that I am using. Since Steam only officially supports Ubuntu, that's what I'm also supporting to keep my burden sane.

1
TingPingOP•

I don't think Unity uses cURL, Mono ofc has its own HTTP implementation, so its likely a third party library you pull in. I've also never had this problem on another Unity game.

This honestly should be a really easy bug to handle. If you truly refuse support at least handle this error by having an error message saying you don't support the system so the user knows to just get a refund instead of wasting time trying to fix it.

1
zibasDeveloper•

I've reviewed this a little farther. It's not third party, it's actually a known problem with the Unity engine that they have marked as "won't fix". https://issuetracker.unity3d.com/issues/linux-fedora-unitywebreqeust-https-requests-always-fail-returning-code-0-unknown-error It might be worth us applying a little pressure on Unity about it.

1
TingPingOP•

Ah, recent regression in Unity, thats a real shame. I'd appreciate that.

1
Badooschka•

I've got the same issue, but on Windows 10. Any tips in bug fixing this one?

2
japirate777•

I have the issue on mac

1