Lost all highlights

News & Discussion

Hey, I was wondering if anyone else has had this issue. I haven't played too much recently, but it seems that after role queue was added all my saved highlights disappeared for no discernible reason.

New highlights seem to save fine as well, so I'm at a bit of a loss.

Posted Oct 5, 2019, 4:23 AM UTC

24
aki5McCree, we need to talk about your Italian accent•

did you check your Overwatch\videos folder in My Documents? If the MP4 files are still there, they might have gone with a different format. (I have archived my old ones since they're stacking up a lot)

2
Pledge__OPJoker Roadhog•

Took a look, they've all up and vanished.

1
OWValgavChibi Roadhog•

That shouldn't happen. At least on Blizzard's end. No change to the client should affect your saved highlights. It just checks the folder on your computer. You didn't delete anything recently did you?

2
Pledge__OPJoker Roadhog•

I haven't played around with the OW files and folders at all. Could be a windows update that did it possibly... Not sure.

1