Screen black, starts with loading wheel, then only the mouse wheel. System Resets not working.
Apologies in advance, I don't know or have the specs for my machine.
Motherboard (I think) logo comes up, then it goes to a black screen with the six spinning dots, within a ranged amount of time this goes to a mouse pointer. The last time it worked was the 11th of October, with the last windows update being the 10th.
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System Reset fails and doesn't make any changes (tried twice)
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So does refreshing to an earlier version of windows or trying to remove the latest update. (tried once each)
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I went into safe mode, however the same problem occured though the cursor seemed different.
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I've tried boot up with nothing in USB slots
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Startup repair also fails
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Following various instructions from the internet, I did try "logging in" (e.g. even though I can't see the screen, pressing Enter+my log in password+Enter) then using windows+P to try to move it from wrong screen settings if that was the issue. One of the times I tried this, it actually loaded the menu, I could just see the menu for the different screens and the mouse. I tried clicking through them all, but it didn't solve the problem.
Posted Oct 13, 2019, 11:23 AM UTC · edited