Shield not recognizing voice.

So my Shield has just decided to stop reading my commands. The voice button works, pops up the command prompt. The mic I believe works as when I speak over it the color dots on screen react as though it’s detecting a sound. However, when I give a command I get nothing and it eventually times out. Rebooting only works temporarily; tried clearing Google data, uninstalling updates and reinstalling them and that only worked for a few commands before failing again.

Posted Oct 24, 2019, 10:37 PM UTC

56
chaos_47•

Do you use Google Home / Assistant?

They didn't mention this exact issue but they did say after the last update that you had to remove and re-add the Shield to your Google Home. Did you do that? It might not fix it but its a place to start...

2
ListenRickOP•

Looks to be working now

2
ListenRickOP•

I do have a google home and linked the shield to the app. I would try removing it and adding it back

1
presence06•

This started happening on mine as well. Seems to recognize that words are being said but doesn't do anything after.

1
McGregorMX•

Mine hasn't worked since I bought it. I figured it was broken, but didn't really worry about it because the remote works just as good for what I'm doing.

1
ListenRickOP•

I seem to have got it working it. Not perfect but detecting actual words now

2