Scratched lenses - Anyone polish them out?
My son put large scuffs on each lens with his glasses. Anyone attempt to polish out scratches yet?
Posted Oct 27, 2019, 4:29 AM UTC
1816
just ask valve or leave them if you don't notice them in gameplay.
7
EDIT: read the warning below. Apparently polywatch might not be safe for index.
I've heard people have had success fixing scratches with polywatch. See these threads:
https://www.reddit.com/r/Vive/comments/8zv4tu/polywatch_for_scratches/
https://forums.oculusvr.com/community/discussion/72700/how-to-fix-scratched-lenses
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!!BEWARE!!
While I and many others had great success using polywatch with the vive lenses, at least two people on this sub tried it with their index lenses and it rendered them permanently 'smokey' and translucent. Valve actually let one guy do the RMA.
14
re: Polywatch - this works well with the OG vive? any tips / suggestions?
1
There are three levels of granuality. I just used the medium and fine grades. You need only order the very small tubes. Follow instructions closely, using a high quality lens cloth. Restored my heavily scrathed vive to 'as new'.
2
Thanks for the tip!
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[deleted]
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Like others said, don't use any polish, it is very easy for polishing agents to get stuck between the two stacked lenses of the Index. There are multiple people on this sub who completely destroyed their lenses with this.
If you cannot see them while gmaing: live with it.
If you can see them while gaming: try to contact the Steam support.
3
What I don't understand is how come no company has made lenses be disposable and easily replaceable. Not only can it make the company more money, but less people would be asking for RMAs and returning their devices. Does valve even offer a service to replace them? Paying $500 just to get new lenses is a joke.
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Agreed, it's like your car wind-shield is not user reusable and you will need to buy a whole car...
Accidents can happen even if you take care of your lenses...
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its probably because each headset is calibrated to the unique imperfections of the lens at the factory. They can be substantially different from lens to lens, even in the same batch. If you just swap lenses, the image will be distorted
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That doesn't seem believable, seems too complicated to even bother mass producing VR headsets if that was the case. Mass producing lenses and then seeing what pairs work together? Yeah definitely not ideal. I've also seen Vive users pop off lenses just to clean the inside of their lens and pop them back in with no issue.
1
you dont have to believe it, its still true. I learned all about it while doing the vive lens mod. At the factory, the headset gets lenses, then a camera views the distortion of that lens and applies a "distortion profile" that is saved on the HMD. It pre-distorts any image coming in, so your lenses un-distort it back to square. Its 100% a real thing, as i have modified my own distortion profile
You can obviously pop out your own lens and put it back in, as the distortion of the lens didnt change. Its imperfections in the lens making process
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How do you go about an rma? A valve support rep took several days to tell me I'm sol
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If you know someone with access to a 3d printer, these will protect them going forward, or you can buy similar ones online
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Can you maybe tell how your story ended in the end? Have you found a way to to fix the scratch or are you just gonna live with it?
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I have not, but keep in mind they are plastic and not glass.