3.5mm Jack Stopped Working in Controller
Has anyone else had this happen? I turned on my Xbox Controller (a fairly new one) and plugged in my headset, and for some reason the controller isn't registering that a headset is plugged in. I know it's not the headset itself because it works just fine in my other controllers.
I tried all the obvious troubleshooting things (hard resetting the Xbox, turning the controller on/off, taking the batteries out, etc.) I even cut the top off of a q-tip and gently cleaned the inside of the 3.5mm jack, in case one of the contacts had gotten dusty. Still nothing.
Anyone have any experience with this? Is there something I can do to fix it, or did the controller just break out of nowhere?
Posted Nov 11, 2019, 3:19 AM UTC
36
This happened to both my son's very new controllers, the port only sits on the motherboard of the controller, to allow for movement when removing cable, this can obviously cause it to lose connection, you have 2 options open the controller and try and secure the port a little better.
The second option is use a chat adapter, which will make your controllers and headset work again, I bought him Microsofts stereo headset because an adapter got included with them.