Every device I've bought from Alienware since 2009 has been stellar overall.
Overheating has been the only qualm (obviously).
Hope to be a customer for another 10+ years!
EDIT: Just noticed my first laptop landed on my front door before this subreddit's cake day! :D
What about you guys?
Posted Nov 11, 2019, 3:57 AM UTC · edited
I have had an 15r4 m15 r1 and r2 have had some qc problems but alienware customer support has been more then helpful with each problems. Only compliant is the heat management
I’ve actually never had the opportunity to own an Alienware machine. I could never afford one and still can’t.
While I’ve never been interested in their desktops, I have lusted over their laptops since I was about 16 or 17 back in HS. Would have been 2012-2013ish, I believe.
I have a Mac and I wouldn’t trade it for the world, but Alienware’s design has always had a very primal appeal to me. I still think the old M-series from the aforementioned era look awesome.
Hell I remember configuring the M17x that never would be every single day at the school library. BF3 had just been released and IIRC the hottest GPU was the Nvidia 6-series. I think this is also when Radeon still used the ATI brand.
I remember watching YouTube videos and being blown away at a laptop being capable of running BF3 at 70+fps with ultra settings.
Anyways, one day I do eventually plan on having a dedicated PC of some kind. I should just build my own but I am always drawn towards laptops, especially Alienware. I came very close to buying the 13 inch OLED but went for my 2018 MacBook Pro instead. I love macOS just too damn much and I want to try and stretch it’s capabilities with bootcamp and a eGPU for now until I feel comfortable financially to be able to own two dedicated machines worth the price of a used car lmao
Anyways, this is a good thread OP. I don’t care what anyone says, Alienware rocks.
If you are still looking for an OLED 13" I may sell mine if the price is right :P
That’s incredibly generous of you but I can promise you the price won’t be right.
I’m about to go see my biological father for the first time in two days and my gf and I have been saving for that for some time (he lives in NC and we are in OH) We also both have to support a 14 year old.
I do genuinely appreciate that though, If i could give you an offer that wasn’t offensive I would.
Thank you anyways, truly. I hope Alienware continues to treat you well. All in due time, as they say!
Edit: and I hope I don’t offend you by sounding stingy. That MBP? Paid less than half of retail, and it was only 3 months old at the time. I had to go for it.
I had one and sold it but I truly miss that oled panel on it
Just out of curiosity, what price would you sell it for? And does it have the 7700hq cpu?
I sent you a PM on here!
I've owned two Alienware laptops, the M18 r2 back in early 2013 and the M15 back in 2015. Never really had any issues apart from the M18 would BSOD a lot, it 2 680ms in SLI 🤣😂 so that was fun. Then I switched to Razer as the form factor was just to big for me. I always had a mac book alongside my windows devices, so when the first blade came out looking like a mbp I jumped on it and never looked back.
Just want to say how lucky we all are to being living in a world were we can have quad core processors, cheap SSDs and desktop cards in tiny easy to carry laptops. My m18 r2 and even the m15 were huge, with the m18 you wouldn't even need a gym membership no more, that was your work out right there!
I may be eying a M18x at the moment >.> Those things are still beasts.
I'd gladly trade my fully specc'd out 13 R3 for one of those + $$$.
Yeah it was massive I might put up some pictures of it. I went in with that laptop, bought some Kingston HyperX DDR3 ram, 2 480GB Intel 520 Series SSDS, which I set up in RAID 0.
Was getting awesome frames for Crysis 3, (considering it was a laptop) Bioshock Infinite, Dead Space 3, Rome 2. Really was the definition of a beast machine, even looked it with its massive imposing size.
*insert teary eyes here* That sounds like a real beast. People who haven't been in the gaming laptop scene since then really do, in my opinion, under-appreciate what we get nowadays in such small form factors.
HOWEVER, I think that this was the original beast:
https://pcper.com/2007/04/alienware-aurora-malx-19-gaming-notebook-review/
Dell customer for over 20 years. Only failed system I've had was an Alienware laptop after the first year. However it was also the only one I never got the longest possible warranty because I bought it for fun.
The R7 I have now is running great though I expect much less issues with a tower since IMO heat is a big problem in modern gaming laptops.
I have had 2 Alienware, the first one I bought in 2011, second in 2015. Overall, I am a satisfied customer and I would say my next one gonna be Alienware as well.
Just got my first AW early this year and it was finally the device that tore me away from Apple jumping for joy. I always wanted one but couldn't afford it when I was a kid/teenager. Finally lived out my dream of playing Dungeon Keeper 2 on an Alienware machine and never looking back.
All alienware laptops I've owned:
Alienware m14x r1
Alienware 15 r1
Alienware 13 r3
Alienware Area 51M
I have been extraordinarily happy with this lineup. Especially with the next business day on-site support and the customization options on the dell website, including the option to choose International US Qwerty keyboard alongside my local one.
With the m14x r1, I after 1.5 years I had thermal issues, which I solved by disabling turbo boost during gaming, then I still even had room to increase the GPU clocks.
No issues with the 15 and 13 whatsoever.
The Area 51M was kind of a stupid decision for me. I went all out. Laptop its gpu burned, got it replaced. Now it's all good and everything but. It's heavy, has massive 2 PSU's. Apart from that great laptop. But it really isn't portable in my standards. Now there is the m15 r2, which I rather prefer. But I guess it's too late now.
I've gone through a couple of 17R4's with heat issues. My current one was running great but suddenly crapped out and won't power on at all now.
I love the build of the machine and the overall performance issues but these thermal issues are ridiculous.
Some people remember their experiences with Alienware before they were bought out by Dell. I don't have that luxury. My first gaming laptop from Dell was the XPS m1730. I loved that thing with it's dual 8800m gtx's, was such a beast, could play Crysis at almost 60fps on high to very high settings!!! Sadly it lasted about 2 years for me before the GPU's gave out due to the crap solder used by Nvidia in the 8 series chipset. I didn't get another gaming laptop from Dell until the Alienware 17 R4 - extremely well built, no quality issues aside from a dead mini display port that I rarely used. It's in it's 3rd year now and the heat is starting to become an issue with it so I just contacted Alienware Support to send someone out to replace the motherboard since the display port is dead.
The last Alienware I got is the Area 51m and it's a great system so far, but I don't feel like the build quality is up there with the 17 R4 (it is lighter and smaller though and is fully upgradeable). Dealing with Alienware tech support to fix a broken audio port on the side of it. When speaking with a support guy in the states, it's great for the most part. In fact, talking with most anyone from the states is better than anything I get when speaking with someone in India or Philippines or wherever they are. Customer support, and Sales support has been atrocious each and every time I speak with them and I have to get things escalated because they don't know what they are talking about, lie to me, or are just flat out rude and inconsiderate of ones time they have wasted and each time I get a manager or escalations specialist... FROM THE STATES and the experience is immediately better.
Great products - terrible support.
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The machines I’ve used was the M15X, M11X R2, two 13 R1’s, 15 R2, and the 13 R3.
yo guys what are some ways to fix the overheating issues btw?
Bought my first and last alienware device in 2017. 13 R3. Horrible backlight bleed, ridiculous overheating(shit pasting of course), screen bezel falling apart after a year. Other than these, it's a decent laptop...
I've owned a legacy Hive Mind from 2003-2004, an m14x, and my current 15R3.
Loved them all!
I had the Alienware m14x R1 and was using for 8 years. Recently got the 17R5 and is very satisfied with the performance. Only snag is the thermal throttling but i haven't brought myself to repaste it.
Alienware 17 R4 -- Motherboard broke after 2 years, 8 months. One day, it turned off and didn't turn on. The charging cable light will turn off when plugged into the laptop -- indicating the motherboard failure.
I'm getting my first tomorrow, area 51m, can't wait to finally be an Alienware user after years of following them. Expect many years as a user going forward :)
Someone convince me Dell didn't screw up the BIOS for the m15 r1. About to return mine due to the annoying cpu fan.
Shit changes in 10 years. Just gonna say that