Check this out - Rodney confronted by retired Store Managers.
This was during a share holder meeting back in July (Correction Not sure if they were store managers - but def Kroger workers) - to see Rodneys lame response aimed at keeping investors deceived and onboard go here https://www.wcpo.com/money/local-business-news/kroger-ceo-to-investors-were-not-overdoing-it-with-cost-cutting
Some shareholders are worried that cost cutting has started to impact the quality of the shopping experience at Kroger.
“There’s only so many areas where you can cut costs before you skeletonize the store,” said Rich Cagney of Lancaster, who retired from Kroger in 2001 after 33 years. “In the store that I worked in, I can walk around that whole store and only see a few clerks during the day.”
Cagney was one of two shareholders who criticized the in-store shopping experience at Kroger’s annual meeting last week. He said customers want store employees who can answer their questions instead of self-serve attendants.
"They don’t want to go to Meijer’s where they have 25 cash registers and three cashiers and no baggers or Walmart where it looks like you’re going into a circus,” Cagney told CEO Rodney McMullen.
Shareholder Vic Ellison questioned whether Kroger’s increasing emphasis on digital sales is negatively impacting its brick-and-mortar locations.
“I’m just so worried that we forgot the fundamentals,” Ellison said. “In the store, we’re worried about checking people out. We don’t worry about filling the grocery shelves.”
Posted Dec 1, 2019, 1:19 PM UTC · edited