PXC 550 + Windows 10. Headphones connect but aren't recognized as headphones.

So, as the title suggests...I just picked up a pair of PXC 550's. They connect to my phone and my Macbook pro with no issues.

I went out and bought a new USB Bluetooth adapter for my windows desktop and attempted to pair them.

Windows pairs them just fine...but it doesn't seem to recognize them as headphones.

I've seen this issue posted a lot around the internet but none of the suggested fixes are working for me.

Anyone overcome this problem?

Posted Dec 1, 2019, 8:10 PM UTC

42
DimyD7•

Yes, unpair them and try to pair again. In the list of available devices, wait until you can see two PXC500, one with a rectangle icon (unrecognized device) and the second one with a headset icon. Click on the second one. I had to try it like 3 times until the headiest icon appeared

1
MikeTeaOP•

Okay that actually worked. I now see them connected as headphones but now they won't "Connect".

When I try to make them the default playback device they show as disconnected.

When I go under "Bluetooth and other devices" and attempt to connect them (while they're in pairing mode), it says "That didn't work. Make sure your Bluetooth device is still discoverable then try again"

1