DAE pretend to be a computer expert by using Google?

People always come to me with mundane questions about technology...."how do I sync my Outlook with my Google Calendar?", "How do I install and run antivirus?" etc etc.

I ALWAYS just go to Google and type the exact question they asked me, word for word. When I quickly turn up a solution based on the first search result, they act stunned.

Why the hell can't people learn to type questions into Google???