Essenza Plus - Error 1302
Does anyone know the solution? Got the essenza plus bundle from Bloomingdales and the machines works fine. But get the network error while trying to pair in the app. Both on iPhone and android.
Does anyone know what the solution is for this?
Posted Dec 19, 2019, 1:27 AM UTC
26
Same. Have been getting the "network error" message since I bought it in mid December. Tried again last night, and it even fails detecting the machine altogether (as it would do when I tested with the E+ unplugged).
Starting to wonder if they had some bad wireless modules? When I talked to support a few weeks ago, they just did basic troubleshooting and said "we'll just add the serial number from the server side". Well, all that did was add it to the account - not pair. Will have to call again and possibly get a replacement....
That’s a bummer. Same problem for me since buying, I had added the machine manually but no pairing. Please do post here what you finally end up doing and if the replacement works with the connection.
It worked for me yesterday. I was able to connect the machine to the phone and to wifi. Only issue is that the cup settings tab on the app just keeps spinning.
Oh wow. I'll have to try again. Wasn't working immediately after the iOS update for me, but maybe something else was fixed after....
Tried again, and still couldn’t find the device when trying to pair. Removed the device from my account, and tried again - and it now works!