Source
r/Ubiquiti•
svinki

UDM Pro Early Access to shipping configuration

So I've been fortunate to have an Early Access UDM-Pro (October 2019), and I'm trying to track down a document/thread/etc. that lists the best way to bring it out of beta to match the shipping configuration, and sync with shipping firmware updates moving forward. It appears that upgdrading to the new UniFi OS will do it, but I could use a sanity check. Has anyone done this? And out of curiousity, are the "Coming Soon" items finally enabled?

Also curious whether anyone has confirmed whether there were significant running changes to the UDM-Pro hardware between October and today.

Posted Jan 31, 2020, 11:34 PM UTC · edited

3414
it_turned_inside_out•

Heya internet friend!

I have an EA UDMP as well (from around the same time, board Rev5). I followed these instructions (but obviously replace the Firmware they say with the latest 1.6.4) https://community.ui.com/questions/Introducing-UniFi-OS/746f8355-b297-4e45-87da-9330eccf3b25

I've not had any issues, but there are a few people in the 1.6.4 "Stable" thread (https://community.ui.com/releases/UniFi-Dream-Machine-Firmware-1-6-4/71e1191b-36b7-4ac4-81a4-f4e859e4e0f3) who've had some issues so it may be worth reading through there to get an idea for some things which may have gone wrong and what folks have done to resolve it.

I don't know if there were any HW changes, but from what I understand thew 1.6.4 Firmware is what is shipping with the production units

​

EDIT: update some spelling

11
jasonlitka•

Mine died during the upgrade. I think it was a rev3. My replacement is due next Wednesday. It was labeled “BETA” on the ship notice.

Edit: For what it’s worth, the RMA process was simple and they’re cross shipping my replacement. It was kind of flaky to start with so it may have been defective from the go.

4
walk1355•

this is what I did and it's working well. My backup even restored with 0 issue. I did have to enable SSH though as it's disabled by default. Also took me a bit to get the wpa_supplicant method working again, but it works, albeit it has to be manually started after a reboot.

3
TheCWB•

1st and foremost, make a backup before doing anything. Make a backup of both your settings only, and however long you want your device history.

After that, make a backup of any custom dashboards you have. They (for whatever reason) aren’t included in the backup.

Update your UDMP to 1.6.3. After updating, it will run the initial setup and erase all configuration. (You’re not done). It should after looking like it factory reset again, will update to 1.6.4. After that, you need to enable ssh and connect to it.

Run the command “set-default” to do a full factory reset. After that’s complete, do a quick setup just to get to the dash, then restore from your backup. After the backup is restored, restart all devices that were previously adopted and you’re good to go.

5
mauxfaux•

I’ve got a unopened (i.e. still in the shipping box) UDM Pro from sometime last year (August? November?). Assuming I can follow the same procedure outlined below without having to worry about any backups (outside of backing up my current controller).

Can these be configured without having to disable my USG at the same time?

1
kingrpriddick•

I don't think regular controller backups or regular controller configs of any kind can be imported

1
MicroscopicHulk•

Yes you can as long as the controller version is a lower revision.

2
kingrpriddick•

Good to know

1
avidee•

The only thing I want to note is that in the instructions they have you scp-ing and ssh-ing. Enable ssh, of course, but the username is “root” and the password is the cloud password of the SSO account you first used to set it up. (That took me an hour to figure out.)

5
svinkiOP•

Ooooo…good catch. I'd have roadblocked on that for sure.

3
avidee•

Happy to find some solace in passing on that knowledge.

Meanwhile, the upgrade/wipe/restore went well for me, and so far my UDMP has been behaving itself well on 1.6.4.

1
[deleted]•

[deleted]

4
alongfield•

I highly doubt there will be an alternative way to get onto 1.6.x, since you were on pre-release and now EOL software with 1.5.x. Backup your settings in both Unifi and Protect, bite the bullet and do the update and format, and reload your settings. It seems like there is never going to be a safe way to take your historical data with you.

2
jasonlitka•

There will, because the UDM is getting the UnifiOS upgrade too. They said on their forums that they were testing out the process on the UDMP because it was still EA.

2
svinkiOP•

Thanks to everyone for the good advice. I'm back up and running on 1.6.4, and nothing has burst into flames. I'll call that a win. Some additional notes:

  1. I didn't need to SSH back into the unit once it installed 1.6.3 to get to 1.6.4…I went through the browser-based setup flow for 1.6.3, and on "step 7 of 7", it reported a "Setup Error" and restarted, upgraded, repeated the setup process, and landed me in 1.6.4. Ta da?
  2. Restored from my 1.5.x backup, and everything appears to be in order…except:
  3. I have a parallel LAN for my security cameras, but the UDMP keeps reverting them to the main LAN. I'll keep fiddling with it.
2