r/oculus•
cs0000000

I can't install the oculus software

When i try to install it, is says that something went wrong (no specific error btw) and that i have to restart the pc. Did one of you had the same problem and how did you fix it?

Posted Feb 5, 2020, 5:30 PM UTC

54
HypnoticMothMan•

Had that same problem and completely rebooted my pc, best of luck

1
OculusSupportOculus Support•

Hi. Make sure that you have sufficient space on your hard drive, and that your installation is not being blocked by security software. If you continue to have problems with installing the software, please create a support ticket at https://support.oculus.com/885981024820727/

1
bushmaster2000•

shut off windows defender or any other anti-virus/endpoint security you're using.

1
FenixDelta753•

I've got the same issue, I've turned off realtime protection with Windows Defender and still no luck. I'm getting desperate at this point but not desperate enough to reinstall windows, so I hope that's not what I need to do. I also can't find any of the log files for the oculussetup file and I tried to go into the registry to see if it was an issue with permissions and that looks ok too. I'm at a loss!

1