Error R-0x7F on Debian

Question

Hello,

I received my Shadow today and tried to install it on my laptop, which runs on Debian 10.

I managed to launch the Appimage file, to login and update. However, when I click on the big orange button, I get the error R-0x7F with no meaningful message ("some unknown problem happened").

This is the same error than this previous post, but I think this post is outdated. They talk about installing missing dependencies or setting the LD_LIBRARY_PATH variable, but as far as I know this should not be necessary with an AppImage as everything should be included in the file.

System information:

Launcher: v4.11.20
Client: v2.16.23
Debian 10
Kernel 4.19.0-6-amd64

Any clue on what is happening?

EDIT : I tested with a Ubuntu 19.10 live CD, both on my laptop and on another one, I still get exactly the same problem.

Posted Feb 5, 2020, 7:31 PM UTC · edited

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eric73000•6 yr. ago

Hey for what's worth I'm having the same issue as you described. I tried to troubleshoot but I can't find any more information than this cryptic message.

I noticed that when you run the appimage, it gets mounted in /tmp/.<somedirectory> (just issue a "mount" command and you'll see where it is mounted exactly).

But unfortunately even there there's no log message... Note to shadow : please include a --verbose command to your app !

noctropolis•6 yr. ago

I tested Ubuntu Shadow lately, had same error but found solution. I'm total Linux newbie, so tried to find some info on Internet and note what I did:

Software & Updates -> Ubuntu Software -> Downloadable from the Internet -> check 1-4 -> Close

sudo apt update

sudo apt install vainfo

It was all needed for me and Shadow started to work.

BTW: Look on this: https://nicolasguilloux.github.io/blade-shadow-beta/

-> Setup your GPU.

Do you have "returns 0" twice when you type just "vainfo" command?